COBRA & Direct Billing

Designed to simplify and easily manage the complex financial and compliance requirements of COBRA & Direct Bill programs for benefit administrators. WEX Health Cloud is the health benefit industry’s leading enterprise-class central system of record for COBRA, Member Billing, and State Continuation administration. This premium billing and payment solution is designed to run a multi-employer COBRA and Direct Bill business with unlimited scale and maximum efficiency through real time web-based software and integrated payment processing and print fulfillment services.

See How It Works  

Secure, Compliant,
Redundant

Participant & Financial Data is supported by highly secure and redundant data centers in a HIPAA, SSAE 16 and PCI compliant environment.

Online Election
& Payments

Provides online benefit election options plus electronic credit, debit, or recurring ACH payment acceptance.

Always On
Access

Real-time connection to a single system of record for administrators, brokers, clients, and members with always-on web portals.

Driving Service
Efficiency

Reduce overhead, streamline payments, and manage high-volumes of mail with Payment Processing and Mail Services.

Everything You Need

Automated, High Volume Mail Services

Mail Services is streamlined, compliant, and fully automated to easily accommodate the needs of COBRA & Direct Billing programs. With the capacity of over a million pieces of mail processed each day, our Mail Services are responsive to changing mail volumes and deadlines with incredibly low error rates, and provides piece-of-mind with daily proof of mail reports.

Fast, Compliant, Accurate, and Secure

WEX Health Cloud Payment Services offers the industry’s only fully web-enabled software solution with real-time Credit, Debit, and ACH payment processing and a fully integrated lockbox service for paper check processing. Our proprietary state-of-the-art, enterprise-class, high volume image capture technology with an integrated lockbox is engineered specifically to support health insurance premium payments.

You’re in Good Hands With WEX Health

Our support team is comprised of former administrators, so we can help with questions on any topic. This ongoing exceptional support is how we simplify the business of healthcare.

A Benefit Rich Solution

  • Real-Time Online Employer, Member and Broker Portals
  • Online COBRA Election with Integrated Payment Options
  • Integrated Electronic Payment Acceptance No Merchant Fees
  • Full Import/Export File Capabilities
  • Multiple Plan, Coverage Level, and Rate Table Support
  • Real-Time Payment and Premium Allocation/Reallocation
  • Fluid, Transparent Post Remittance Adjustment Capture
  • Support Team Comprised of Former Administrators
  • Support Team Comprised of Former Administrators
  • No “To-Do” Lists – Fully Automated, Hands-Off Processing
  • High Availability, Redundant Tier IV Data Centers
  • Integrated Mail Services Fulfillment Same Day Delivery to Postal Services
  • Nation’s Only Postmark Date Aware Lockbox
  • Retiree Premium Billing
  • Split Billing for Pension Plans

Ready For WEX Health To Simplify Your Business?

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